Issues Management Group, one of Boston’s top strategic communication, public affairs, and digital firms, is growing and looking for a talented, media-savvy Account Manager (6-8 years’ experience) with the desire to work across accounts and disciplines to join the agency.

Account Managers have a passion for motivating and mentoring staff, inspiring creativity, managing priorities, securing media coverage, and providing sound planning and project management. Equally important to us are strategic thinking, strong writing and presentation skills, a solid understanding of the rapidly changing media landscape and thoughtful editing. If you have worked with organizations to develop communications programs to increase recognition for the impact of their work and position their thought leaders as experts, this position may be perfect for you.

Our office is currently operating on a hybrid model.


  • Manage and oversee multiple client accounts to ensure their success and long-term retention 
  • Write, execute and oversee comprehensive strategic communications campaigns, including traditional and social media campaigns, influencer relations, etc. aligning them with the client’s business objectives  
  • Produce client-ready written materials, such as press releases, LTEs, op-eds, bylines, award and speaker submissions, pitches, etc.
  • Develop effective and creative media and social media strategies; oversee content development and provide feedback to account-level staff
  • Pitch national, local, regional and trade outlets
  • Maintain relationships with key reporters and develop new ones
  • Lead and facilitate recurring client calls and meetings
  • Manage client relationships and advise when necessary
  • Manage and monitor account resources and budgets to track billable time against budgets
  • Look for ways to build upon existing work for clients
  • Manage, train and mentor account-level staff
  • Support and motivate teams, encouraging creative thinking to drive campaigns forward
  • Participate in proposal writing, new business pitches/presentations and budgeting process 
  • Work on crisis accounts as needed
  • Communicate frequently with leadership team to keep them appraised of account activity, and flag key issues


  • Bachelor’s degree in PR, Marketing, Communications, or a related field
  • 6-8 years of agency or related PR experience
  • Experience managing B2B client accounts
  • Excellent writing and editing skills
  • Strong communication and exceptional presentation capabilities
  • Outstanding organizational skills with an ability to manage multiple projects across multiple teams simultaneously
  • Proven leadership skills where you feel comfortable leading and mentoring junior members of the team
  • Deep connections with senior level national, local, regional and trade journalists
  • Skilled at writing and executing multi-faceted strategic communications plans
  • Experience writing social media campaign strategies and daily content across platforms, as well as working with influencers
  • Seasoned account and client management skills
  • Skilled in Microsoft Office Suite (Word, PowerPoint, and Outlook)

We hire candidates who are smart, determined and bring something new to the table. If you excel at what you do, we want to talk with you. As an equal opportunity employer, Issues Management Group will not discriminate on a basis of race, religion, gender identity, sexual orientation, or any other facet of your identity.

If you are looking for a company with an intellectually stimulating, collaborative and respectful culture, new challenges and growth opportunities, and a range of industries to dive into, Issues Management Group may be the place for you. Our generous compensation and benefits program includes great health and dental plans, a 401 (k) plan, profit sharing, a new business success program, a flexible work from home policy, summer Fridays, and your birthday off. We have a terrific professional development program as well. To learn more visit

Apply in confidence via e-mail with a cover letter and resume attached to


Issues Management Group is an integrated strategic communication, public affairs, and digital firm guiding clients through complex, highly leveraged situations. Headquartered in Boston with a team in New York City, our group of more than 50 professionals is built to fit the increasing complexity of today’s communications, government, business, and digital landscapes, and help shape what’s to come.

We provide senior-level counsel, creative solutions, and compelling content in the rapidly changing sectors of healthcare, real estate, corporate and professional services, education, mission-focused, public service, energy, and cannabis. At Issues Management Group, we take on the most difficult challenges and lead our clients to the best possible outcomes.


Our company has a strong and vibrant history going back to our roots in Boston as Solomon McCown & Company, founded in 2003. The firm became Solomon McCown & Cence (SM&C) in 2020, when Dan Cence was named CEO, Owner, and Managing Partner. Under Dan’s leadership, SM&C merged with Murphy Donoghue Partners in 2022, one of Boston’s most successful government relations firms, to operate as one under the Issues Management Group brand.

Issues Management Group has earned its place among the top Boston-based public relations firms with award-winning work on behalf of some of the most renowned and forward-thinking enterprises in the region and nation. In the past 19 years, the firm has received 134 awards for client work in various industry sectors ranging from corporate to non-profit and has been listed among Boston’s top 25 public relations firms by the Boston Business Journal. The firm has also been ranked in PRWeek’s Top 100 nationally and was a finalist for both PR News and PRWeek’s Small Firm of the Year.

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With decades of experience in politics, media, government, and public relations, Issues Management Group leverages our expertise to propel and protect established, transitioning, and emerging organizations.

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